We are a rapidly growing bi-coastal Direct-To-Consumer (DTC) Fulfillment and Logistics warehouse. We are currently in search of a Level 1 Support Technician whose primary responsibility is troubleshooting and resolving hardware, software, and voice/data communication issues; network troubleshooting; providing excellent customer service via e-mail and telephone.
- 1- 3 years of technology support experience
- Familiarity with Help Desk practices (ticket systems, team environment, etc)
- Experience with remote trouble-shooting
- Experience with VPN and RDS, etc
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers