favorite this post Client Services/ Data Entry Clerks- Evening Shift hide this posting unhide

compensation: $15-16/ hour
employment type: full-time

Helpmates Staffing Services is seeking Client Services/ Data Entry Clerks for a long term temporary to Hire opportunity with our customer a leader in the background screening industry! Evening shift positions open Hours are 7:00pm to 3:30am.

The Client Services Representative performs tasks that can include the handling of heavy incoming call volume, as well as, making outbound calls. He/she promotes and maintains outstanding customer service with extreme focus on quality of support and accuracy of work completed. This position requires excellent multi-tasking skills and quick thinking; the successful candidate will have a passion for and enjoys providing superior customer service.

Expected Accomplishments

• Develop knowledge and understanding of specific CS functions
• Learn specific activities and retain information, and know-how
• Gain overall understanding of Order Fulfillment
• Develop knowledge and understanding of products
• Process assigned work, independently, consistently and accurately
• Follow provided instructions, exactly
• Follow work/break/lunch schedule
• Develop some understanding of FCRA

Note: Performs related duties as required or assigned.

• Ability to learn and retain know-how
• Ability to perform internet based informational searches
• Ability to apply effective communication etiquette
• Ability to work as a part of a team
• Ability to organize tasks, multi-tasks and manage time efficiently

Qualifications of the Criminal Research Clerks/Data Entry Clerks:
*High School Diploma or GED required
*1+ years related work experience
*Familiarity with FCRA a plus
*Intermediate knowledge of word processing software, including MS Word, Outlook, and Excel
*Strong familiarity with the internet, including internet research experience
*Excellent analytical, written and verbal communication skills
*Type 35 words per minute
*Independent and detail oriented
*Ability to work under constant deadlines
*Teamwork oriented attitude
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6937176959


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