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favorite this post Merchant Support/Customer Service (8185 E Kaiser Blvd, Anaheim Hills, CA) hide this posting unhide

Kaiser

(google map)

compensation: Hourly
employment type: full-time

SUMMARY:
Quantum Electronic Payments delivers simple, secure, and customized payment solutions for merchants, advertisers and marketers. Reduce transaction costs, provide a better customer experience, and access a suite of innovative payment solutions that increase revenue and streamline operations.

We offer truly innovative payment processing solutions and an ever expanding line of products to help our merchants lower their costs, increase sales, expand their customer base, and operate more efficiently.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Research items and transactions of the merchant’s processing history.
Assists with terminal and gateway related services issues.
Trouble shoot technical integration issues with merchant processing partners.
Resolve Billing Questions
Review & Analyze Merchant Fee’s and Pricing
Answer all questions the merchants may have.
Perform additional duties as assigned.

QUALIFICATIONS:
MUST HAVE experience in Merchant Services or Payment Processing.
Customer Service & Sales Experience preferred.
Excellent verbal, written, interpersonal, relationship building and presentation skills.
Strongly self-motivated with a drive to succeed.
Strong work ethic and self-discipline.
PC literate with Microsoft Office Suite experience.

EDUCATION AND/OR EXPERIENCE:
Equivalent combination of education and experience.

LANGUAGE SKILLS:
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

COMPUTER SKILLS:
To perform this job successfully, an individual should have knowledge of Internet software; Spreadsheet software and Word Processing software.

PHYSICAL DEMANDS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6850384563

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